← QuoteSlayer

Privacy Policy

Last updated: 3 September 2026

1. Overview

This Privacy Policy explains how QuoteSlayer collects, uses, stores and shares personal information when you access or use the Service.

By using the Service, you agree to this Privacy Policy. If you do not agree, you must stop using the Service.

2. Compliance with applicable laws

We operate from New Zealand, but the Service may be used by users in other countries. We handle personal information in accordance with New Zealand law, including the Privacy Act 2020, and this Privacy Policy.

We will only collect, use, disclose and store personal information where it is reasonably necessary for the operation of our business or to provide the Service. Where we use third party providers or infrastructure located overseas, we take reasonable steps to ensure those providers handle personal information in a manner consistent with applicable privacy laws.

Where the laws of another jurisdiction apply to your use of the Service, you are responsible for ensuring your use of the Service complies with those laws.

3. What information we collect

3.1 Information you provide. We collect personal information you provide directly to us, including when you create an account, subscribe to the Service, contact us for support and submit information through forms or features of the Service. This may include:

We may also collect business-related information where you use the Service for professional purposes, including company name, role, pricing data, cost structures or other information you input into the platform. Depending on how you use the Service, this information may include commercially sensitive information.

You must ensure the information you provide is accurate and up to date.

3.2 User content. You may upload and generate content in the Service, including building plans, drawings, project data, files, images, documents and outputs such as reports, spreadsheets and marked plans. You retain ownership of your content.

We collect, hold and process this content only to the extent necessary to provide the Service, including storing files, generating outputs, running calculations and enabling functionality within the platform. We do not routinely monitor or review User Content, and we do not verify its accuracy.

You are responsible for the content you upload.

3.3 Automatically collected information. We collect technical and usage information when you use the Service, including IP address, device details, browser information, usage activity, dates, times and session data. We may also collect information about how you interact with the Service, including pages accessed, features used, time spent within the Service, and system logs. This information helps us understand how users use the platform and allows us to improve performance, functionality and user experience.

Some of this information may be collected using cookies or similar technologies and may be linked to your account. While this information does not generally identify you directly, it may become personal information if we can reasonably identify you from it.

4. Information from integrations and third parties

We may receive limited information from third-party providers that support the Service including payment processing providers, authentication providers and analytics and infrastructure providers. These providers may collect and process your information directly.

We do not control how those providers handle your information, and their own privacy policies will apply. We encourage you to review those policies.

Where you connect your own third-party system to the Service (such as a job-management platform), we access and store data from that system — for example price-book items and job references — only as needed to provide the integration, using an access credential you supply. That credential and every stored reference to your connected system are deleted when you disconnect the integration, and at latest within 1 month of the end of your paid period.

5. How we use your information

We use information to operate and improve the Service. This includes:

We may also use personal information to monitor use of the Service, detect and prevent misuse, improve functionality, develop new features, and understand how the Service is used. This may involve analysing usage patterns, testing new functionality, and improving performance.

Where reasonably practicable, we use information in a way that does not identify any individual.

We may also use personal information to enforce our Terms, resolve disputes, and comply with legal and regulatory obligations.

6. Legal basis (where applicable)

We process personal information where it is reasonably necessary to perform our contract with you, operate our business, or comply with legal obligations.

In some jurisdictions, we may rely on other lawful grounds for collecting and using personal information, such as your consent or our legitimate interests. Where we rely on your consent, you may withdraw it at any time, but this may affect your ability to use the Service.

7. Sharing your information

We do not sell your personal information.

We only share personal information where necessary to operate the Service, where permitted by law, or where you have authorised us to do so.

7.1 Service providers. We may share information with service providers such as cloud hosting providers, storage providers, payment processors, authentication services, analytics and system providers. These providers may access personal information only to the extent necessary to provide services to us. We take reasonable steps to ensure they handle personal information securely and only for the purposes for which it is shared. However, we do not control how those providers use or disclose your information once it is shared with them. A current list of our sub-processors is published at quoteslayer.com/legal/subprocessors. We will give at least 30 days’ notice before adding a new sub-processor.

7.2 AI feature providers. Where AI or advanced features are used, information may be processed by third-party systems. This may involve transmitting user inputs, files or derived data to third party systems to generate outputs. These providers may process data in accordance with their own terms.

7.3 Legal and business purposes. We may disclose information where required by law or in connection with business transactions. This includes disclosure to regulators, law enforcement agencies, professional advisers, and in connection with a sale, restructure or transfer of our business. Personal information may be disclosed as part of due diligence or transferred to a new owner.

8. AI features and data use

If you use AI or automated features, your inputs, uploads, and outputs may be processed to provide those features.

AI features are provided to assist your workflow only. They are not a substitute for your review, judgement or expertise.

If you choose to submit content (including symbols or other data), you agree that this may be used to operate, develop and improve the Service. You should not submit sensitive or identifying information unless you are authorised to do so.

AI outputs may be incomplete, inaccurate or misleading. You must review and verify all outputs before relying on them, and you use them at your own risk.

We do not guarantee the availability, accuracy, performance or continued development of any AI features. These features may change, be limited or be withdrawn at any time.

9. Data storage and retention

Your data is stored using third party systems that support the operation of the Service.

We retain personal information for as long as necessary to provide the Service and for legitimate business purposes. This includes maintaining records, responding to enquiries, resolving disputes, and complying with legal obligations.

When your subscription ends, your account and its data are scheduled for deletion: any third-party integration access tokens and every stored link to your connected system are deleted within 1 month of the end of your paid period (immediately if you disconnect the integration), and your project data is retained for 3 months so your account can be reinstated, then permanently deleted. You can request deletion at any time by emailing support@quoteslayer.com; we will confirm receipt and complete the deletion within 30 days of your request. Log entries referencing an account contain opaque identifiers only — no names and no email addresses — and are deleted automatically no later than 30 days after they were written; log storage does not support selective early deletion, so expiry is the deletion mechanism.

After you cancel your account, we may retain information for a limited period to allow account reactivation or to meet legal obligations. After that period, information may be deleted or anonymised. We do not guarantee that data will be recoverable. You are responsible for keeping your own backups.

10. Security

We take reasonable steps to protect personal information. This includes using reputable cloud providers, implementing access controls, monitoring systems, and using technical safeguards such as encryption and authentication measures.

However, no system is completely secure, and we cannot guarantee the security of your information. Your use of the Service and transmission of data is at your own risk.

11. Cookies and tracking

We may use cookies or similar technologies to operate the Service, understand usage and improve functionality.

Cookies are small text files stored on your device that help us remember preferences, understand usage and improve your experience.

Some cookies may be provided by third party analytics providers.

You can control cookies through your browser settings.

12. Your rights

You may have rights to access or correct your personal information.

In New Zealand, you have the right to request access to any personal information we hold about you and to request correction of that information if it is inaccurate. We will respond to requests in accordance with the Privacy Act 2020.

13. Overseas storage and transfers

Your information may be stored or processed outside New Zealand.

We use third party service providers to host and operate the Service, and this may involve storing or processing your information in other countries (including Australia, Singapore or the United States).

Those countries may have different privacy laws and protections than New Zealand. Where we use overseas providers, we take reasonable steps to ensure your information is handled in a manner consistent with this Privacy Policy and applicable law.

By using the Service, you acknowledge that your information may be transferred to and processed in these overseas locations.

14. Children

The Service is not intended for users under 18, and you must not use the Service if you do not meet this requirement. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.

15. Changes to this policy

We may update this Privacy Policy from time to time. Any updated version will be posted within the Service and will take effect when published, unless stated otherwise.

Where changes are material, we may provide notice through the Service or by email where reasonably practicable. By continuing to use the Service after the updated Policy takes effect, you agree to be bound by it.

16. Contact

If you have any queries about this policy or your data, or you wish to submit an access request or raise a complaint about the way your personal information has been handled, please do so in writing via email at support@quoteslayer.com.

If you are not satisfied with our response to any queries or complaints you raise with us, you may lodge a complaint with the Office of the Privacy Commissioner at www.privacy.org.nz.